The 2014 BTI Client Service 30


  1. Skadden, Arps, Slate, Meagher & Flom
  2. Jones Day
  3. Sidley Austin
  4. Morgan Lewis
  5. Kirkland & Ellis
  6. Morrison & Foerster
  7. Latham & Watkins
  8. Thompson Hine
  9. Faegre Baker Daniels
  10. Gibson, Dunn & Crutcher
  11. Reed Smith
  12. Mayer Brown
  13. Bryan Cave
  14. Seyfarth Shaw
  15. McDermott Will & Emery
  1. Holland & Knight
  2. Hogan Lovells
  3. Littler Mendelson
  4. Norton Rose Fulbright
  5. Greenberg Traurig
  6. Jackson Lewis
  7. K&L Gates
  8. Foley & Lardner
  9. Alston & Bird
  10. McGuireWoods
  11. Venable
  12. DLA Piper
  13. Ogletree, Deakins, Nash, Smoak & Stewart
  14. Thompson Coburn
  15. Husch Blackwell

 

New Strategies Turbo-Charge Leaders—Skadden Tops BTI’s A-Team


Corporate counsel rank Skadden as delivering the absolute best client service. After redefining its approach to clients 4 years ago, the firm surges to number one. Skadden is an 11-year veteran of The BTI Client Service 30, has been in the top 5 for the last 3 years, and is a member of BTI’s Client Service Hall of Fame.

The research reveals both client service stalwarts and newcomers alike are using new approaches to land a spot in the client service elite.

The one common denominator among the top performers is the firm-wide emphasis on delivering superior client service; size is not an obstacle to delivering world-class client service.

The client service leaders, large and small, share a dedication to investing in large-scale client service initiatives. Learn more about the strategies top performers rely on at The Mad Clientist—BTI's Blog.