|
WHAT YOU'LL DISCOVER
- How clients rate 210 firms across 17 activities driving relationships
- The 2010 BTI Client Service 30: The 30 law firms clients say deliver the absolute best client service
- Including this year’s new number one firm
- How client service leaders are capturing the attention of Fortune 1000 clients
- The 17 activities driving client relationships
- And which 4 matter most
- What makes The BTI Client Service 30 so successful
- New! Word-for-word quotes from clients about leading law firms
- Specific strengths and weaknesses of more than 200 firms—in rich, specific detail
- Your own private, complimentary report supplement, Client Service Score Spotlight
THE FACTS TO MAKE BETTER DECISIONS
- Win more work from high-spending clients
- Boost client service based on actual client feedback
- Delineate your firm’s specific strengths
- Isolate competitive weakness to your advantage
- Target resources to the most strategic activities
- Grow revenue in a stagnant economy
|
REPORT HIGHLIGHTS
NEW! Your firm's private, customized Client Service Score Spotlight
The only ranking based
100% on direct client feedback
17 activities driving superior
client relationships
The 4 activities that matter most
The 2010 BTI Client Service 30
NEW! Word-for-word quotes from corporate counsel
|
