Welcome to the BTI Client Service A-Team 2015
For the past 14 years, BTI has published the definitive ranking of client service excellence for the corporate law firm market. Our focus is on which law firms legal decision makers recognize for delivering the absolute best levels of client service. Now in its 14th year of publication, the BTI Client Service A-Team is the gold standard (used by law firms and corporate counsel alike) to assess how law firms honestly stack up in client service delivery.
The rankings of more than 300 law firms recognized in the BTI Client Service A-Team 2015 are the end result of nearly 320 in-depth interviews with legal decision makers at the world’s leading organizations. These are the law firms clients name as reinventing how legal services are delivered.
Clients Rank Law Firms—Skadden Tops BTI Client Service 30
Skadden reigns supreme in client service.
Each year, The BTI Consulting Group speaks with more than 300 leading corporate counsel and asks them which firms are leading the way when it comes to delivering superior client service—an area law firms aren’t always known for mastering. This year, unexpected leaders prove they’re here to stay and the Davids and Goliaths of the legal world continue their ongoing battle for client service excellence... continue reading at The Mad Clientist